Mobile Internet Resource Center
Mobile Internet Resource Center
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Key Features - What Makes Peplink Routers Stand Apart?
Join Chris of MIRC and Erik of MMH for an overview of the key features of a Peplink router that makes them stand apart from other mobile router options.
This video goes along with our free Peplink Key Features guide:
www.rvmobileinternet.com/guides/peplink-key-features/
For more Peplink content, visit our Peplink Resource Center at:
www.rvmobileinternet.com/peplink-resources
This video was recorded live in April 2024 during one of our regular member exclusive webinars, and is now being released free to the public.
Apologizes in advance for the slight echo on Erik's audio - we have since resolved this issue in our broadcast content.
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💬 ❤️👍🏼 You can also help this video reach more people by subscribing to our channel, clicking the LIKE button or leaving a comment. Thanks!
---------------
[Key guides and content over at the MIRC website]
Getting Started with Mobile Internet: www.rvmobileinternet.com/getting-started
Our Current Top Data Plan Picks: www.rvmobileinternet.com/planpicks
Starlink for RVers & Boaters: www.rvmobileinternet.com/starlink
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[About MIRC]
The Mobile Internet Resource Center is dedicated to helping mobile travelers (RVers, boaters, nomads, etc.) keep connected!
This channel is part of the Mobile Internet Resource Center, and you'll find even MORE content (guides, news, courses, reviews, forums, gear and more) on our website: www.rvmobileinternet.com.
We are primarily funded by our premium members, who allow us to make this niche topic our focus and offer a ton of free content (like this channel) to the public! Our members get a bunch of extra access to our Q&A forums, in-depth guides, product reviews, courses, insider tips, webinars and vendor discounts.
Interested in helping keep us funded to continue creating content? Want to go deeper? Want more interactive guidance?
Consider becoming a member at: www.rvmobileinternet.com/membership
The Mobile Internet Resource Center was founded by Cherie & Chris of Technomadia.com (full time tech nomads since 2006 by RV & boat).
© Two Steps Beyond LLC 2024
See our website for our full terms of use disclaimer:
www.rvmobileinternet.com/terms-of-use-disclosure/
Переглядів: 1 567

Відео

Starlink Mini for $200 with $35/mo Unlimited Data - But Only Central America? Why Not USA???
Переглядів 22 тис.21 годину тому
Over the weekend, Starlink released the new Starlink Mini dish for just $200 with a $35/month unlimited data plan. But it's only for a handful of countries in Central America - Panama, Guatemala, El Salvador and Columbia. Yet, in the USA - the only offering is by invitation only to some Residential customers to for $599 for the dish, with a $30/mo 50GB mobile data plan. Why the different offeri...
AT&T Raising Prices on Retired Plans
Переглядів 2,1 тис.День тому
AT&T has just announced another upcoming price increase on several legacy smartphone plans, including most of their retired unlimited plans. Notices are already going out to customers, and the price change will take effect in August 2024. But AT&T is also making another change to these plans - this one for the better - by adding more data to some of the phone plans. Additionally, other support ...
Starlink Mini Dish Launched - Disappointing “Mini Roam” Data Plan Dashes Nomadic Dreams
Переглядів 21 тис.14 днів тому
This week has been a roller coaster in the world of Starlink. We reported earlier in the week on all the new details revealed in posts by Elon Musk and on the Starlink website about the upcoming Starlink Mini - and it all seemed potentially too good to be true. But last night, e-mails started going out to some existing Residential customers offering them the first opportunity to purchase Starli...
More Starlink Mini Dish Tech Specs - Power Consumption, DC, Wi-Fi
Переглядів 8 тис.14 днів тому
Since our video yesterday about the upcoming Starlink Mini Dish - there have been more technical specifications posted by Starlink revealing what's included in the box, power consumption, DC power options and Wi-Fi router information. Join us for a quick update! 🆒 💯 🥰 This video has been made possible by our premium members - for their support, they go further with our content, get interactive ...
T-Mobile AWAY™ Plan for RVers & Digital Nomads at $160/mo - Back to Coming Soon!
Переглядів 8 тис.14 днів тому
After a delay in launch of T-Mobile's new AWAY plan targeted at RVers and digital nomads last month - they have updated their webpage with more details of the plan. It is currently marked as 'Coming Soon'. Join us for a recap of this plan, that is priced at $160/mo (as opposed to the T-Mobile Home Internet / TMHI at $50/mo), the changes to the original announcement, alternative plan options and...
Starlink Mini Dish Teased - Smaller? Cheaper? When? Speeds? 12v?
Переглядів 22 тис.14 днів тому
Today Elon tweeted (X'd ?) some details of the upcoming Starlink Mini Dish - sharing that it might cost half as much as the Standard dish, and data plans might be cheaper too. Join us for what we know so far about this upcoming Dish - what else is different? What is anticipated performance? When might it be available? What will the router be? Will it be 12v powered? 6/20. Update: The data plan ...
Starlink Lowers Price of Standard Dish to $499 (from $599)
Переглядів 1,8 тис.21 день тому
Earlier this week we noticed that Starlink quietly lowered the price of the Standard Gen 3 dish to $499 from $599. It's available for order with both Residential and Mobile/Roam data plans. Join us for the news, and a recap of what the Standard dish offers. 🆒 💯 🥰 This video has been made possible by our premium members - for their support, they go further with our content, get interactive guida...
Apple Satellite Text Messaging Coming with iOS 18 for iPhone
Переглядів 3,4 тис.21 день тому
In 2022, Apple jumped ahead of the rest of the industry by being the first to roll out phones with integrated satellite connectivity - enabling this feature in the entire iPhone 14 lineup. In 2023, Apple added support for less life-threatening situations by allowing users to contact AAA Roadside Assistance via satellite. But overall, the system remained extremely limited. We've long suspected t...
New T-Mobile Home Internet Backup Plan
Переглядів 3,9 тис.21 день тому
T-Mobile has a new Home Internet plan - Home Internet Backup. It is designed for people to use as a backup in case their primary traditional home internet connection (such as cable or fiber) goes down. It comes with 130GB of data for $30/month (with autopay discount), or $20/month if bundled with phone line. Like other T-Mobile Home Internet plans, you must use this service with the gateway tha...
Starlink Mobility Mount for Gen 3 Hardware
Переглядів 3,4 тис.21 день тому
Starlink has released a Mobility Mount in the Starlink Store that is specifically designed for the Gen 3 Starlink Standard. It is very reasonably priced at only $35, so quite a bit cheaper than many of the 3rd party mounts that can be anywhere from $150-$300 . According to the installation guide, the Mobility Mount is permanently secured to your RV, car, or boat with included hardware and shoul...
Verizon Joins AT&T in Partnering With AST SpaceMobile For Satellite Direct To Cellular Service
Переглядів 13 тис.Місяць тому
AST SpaceMobile is a leader in developing satellites able to communicate directly with stock cellular phones - promising to eliminate dead zones by building what are essentially orbital cell towers equipped with absolutely massive antennas. In the years since - the partnership with AT&T has solidified (AT&T even holds a seat on the SpaceMobile board), SpaceMobile has launched a gigantic test sa...
T-Mobile to Acquire UScellular - Largest Regional Carrier - Deal to Close in 2025
Переглядів 3,7 тис.Місяць тому
Confirming rumors that have swirled for the past several months, T-Mobile announced yesterday that it has entered into an agreement to acquire the customers and most of the assets of the nations largest regional carrier, UScellular. Assuming regulators approve - the deal is slated to close in mid-2025. 🆒 💯 🥰 This video has been made possible by our premium members - for their support, they go f...
T-Mobile Price Increases on Legacy Plans & Go5G 55 - Simple Choice, Magenta
Переглядів 4,2 тис.Місяць тому
T-Mobile sent notices to thousands of customers, primarily those on older plans, announcing $2 or $5 per-line price increases. T-Mobile has not published a comprehensive list of which plans and lines are affected, but based on reports we've collected so far, many customers with the following plans/lines of service received notices: Magenta Plans, including 55 ONE plans Simple Choice - both phon...
First Look: Basecamp 2.0 from MobileMustHave
Переглядів 2,3 тис.Місяць тому
First Look: Basecamp 2.0 from MobileMustHave
New T Mobile Business Smartphone Plan w/ 200GB Mobile Hotspot - Unlimited Edge - $90/month
Переглядів 1,5 тис.Місяць тому
New T Mobile Business Smartphone Plan w/ 200GB Mobile Hotspot - Unlimited Edge - $90/month
Starlink Gets FCC Approval for In Motion Use for Standard Gen 3 & Upcoming Mini Dish
Переглядів 3,6 тис.Місяць тому
Starlink Gets FCC Approval for In Motion Use for Standard Gen 3 & Upcoming Mini Dish
Peplink Offers B One 5G Router With 20GB of Multi-Carrier eSIM Data Included
Переглядів 1,1 тис.Місяць тому
Peplink Offers B One 5G Router With 20GB of Multi-Carrier eSIM Data Included
Starlink DOUBLES Price of Mobile Global Regional Data Plan - $200 to $400/mo
Переглядів 6 тис.Місяць тому
Starlink DOUBLES Price of Mobile Global Regional Data Plan - $200 to $400/mo
Starlink No Longer Bundles a Router with Flat HP Dish - Keeps Price The Same
Переглядів 2,6 тис.Місяць тому
Starlink No Longer Bundles a Router with Flat HP Dish - Keeps Price The Same
Adding a Gen 3 Starlink Router to a Gen 2 System
Переглядів 4,5 тис.Місяць тому
Adding a Gen 3 Starlink Router to a Gen 2 System
Starlink Adds Tilt Option For The Gen 2 Standard Actuated Dish To Go Flat
Переглядів 3 тис.Місяць тому
Starlink Adds Tilt Option For The Gen 2 Standard Actuated Dish To Go Flat
T-Mobile Delays Launch of Away Plan for RVers and Home Internet Location Enforcement
Переглядів 7 тис.Місяць тому
T-Mobile Delays Launch of Away Plan for RVers and Home Internet Location Enforcement
Xfinity Mobile Makes Changes to Plan Lineup
Переглядів 2,9 тис.Місяць тому
Xfinity Mobile Makes Changes to Plan Lineup
AT&T Turbo - Higher Priority Data Smartphone Plan Add-On For $7/Month
Переглядів 2,7 тис.2 місяці тому
AT&T Turbo - Higher Priority Data Smartphone Plan Add-On For $7/Month
The Netgear MIMO 5G Antenna Model #6000451- Quick Look Video
Переглядів 2,5 тис.2 місяці тому
The Netgear MIMO 5G Antenna Model #6000451- Quick Look Video
Using Mobile Internet In Motion by RV, Van, Motorhome or Boat
Переглядів 4 тис.2 місяці тому
Using Mobile Internet In Motion by RV, Van, Motorhome or Boat
T-Mobile Away Plan for RVers, Campers & Nomads $160/mo Unlimited - TMHI Location Enforcement Coming
Переглядів 14 тис.2 місяці тому
T-Mobile Away Plan for RVers, Campers & Nomads $160/mo Unlimited - TMHI Location Enforcement Coming
T-Mobile 1.2TB Priority Cap Now Applies to All Unlimited Home & Business Internet Plans
Переглядів 4,4 тис.2 місяці тому
T-Mobile 1.2TB Priority Cap Now Applies to All Unlimited Home & Business Internet Plans
Wi-Fi Technology Update & Guidance - Wi-Fi 7 is Here
Переглядів 4,5 тис.2 місяці тому
Wi-Fi Technology Update & Guidance - Wi-Fi 7 is Here

КОМЕНТАРІ

  • @user-vy5hg9ve8f
    @user-vy5hg9ve8f 48 хвилин тому

    So the question becomes - Is there a MIMO with 4 antenna ports? or Is there a device that is a MIMO booster (a device that is booth a MIMO and a booster)?

  • @tokenvang713
    @tokenvang713 10 годин тому

    This service doesn’t not work. Very disappointed with AT&T. It sounds so easy, so I enrolled in and got confirmation from AT&T. But I’m now in Vietnam without any service because the international day plan is not working. I’m left with no phone service.

  • @steelautomated
    @steelautomated День тому

    According to Starlink's website, both Gen 2 and Gen 3 have the same field of view.

  • @CoyoteDe24
    @CoyoteDe24 День тому

    I'm a truck driver and I really want to get Starlink, but I'm not sure how to mount the dish on my semi. Sometimes I park in sketchy areas, like truck stops, and I wouldn't feel comfortable leaving it outside. Have you heard of anyone using it inside their dash window in a semi? Is that feasible, or would it be a big problem? My main concern is finding the correct bracket for mounting it outside the semi and pointing it towards the sky. I'm confident I can figure something out, which is why I'm watching your videos. I do gaming, so I'm quite particular about unlimited Wi-Fi. If you have any recommendations for other companies or solutions, I'd appreciate it! also I don't need in motion just unlimited data while I'm parked looking into plug and play type of setup

    • @MobileInternetResourceCenter
      @MobileInternetResourceCenter День тому

      No, mounting it inside would not be optimal in many parking situations. You'll want to find a mount that works for the exterior.

    • @CoyoteDe24
      @CoyoteDe24 22 години тому

      @@MobileInternetResourceCenter I know plenty of situations fall into play but would you say starlink would be my best bet for unlimited wifi while I’m out on the road truck driving? Or do you know of another device/company with unlimited wifi that’s just plug and play? I play video games online and would like unlimited data but seems like starlink is the only option out there I see you guys tried plenty of other devices.

  • @SiliconSouthShow
    @SiliconSouthShow День тому

    They don't need a gps chip to track the device on there networks. Its extremely easy to the to track the location of the devices, since day one.

  • @davidjin8147
    @davidjin8147 2 дні тому

    As far as I know, mini has limited data

  • @jefferyholcombe5189
    @jefferyholcombe5189 2 дні тому

    That is a breach of contract that AT&T, T-Mobile, and Verizon are doing and they would violate that contract that was binding on their part! Sounds like someone could sue them if they went about it the right way like if they had the rep on video saying to you that Verizon, T-Mobile, or AT&T would never change the pricing and ya had proof!

    • @MobileInternetResourceCenter
      @MobileInternetResourceCenter 2 дні тому

      There are all legacy retired plans - long out of any contract that might have been in place. And even so, all have terms that they can change pricing/features with notice and letting you out of any active contracts or payment plans.

  • @praff0880
    @praff0880 2 дні тому

    A critical point not addressed here is the 10 day Cap

    • @MobileInternetResourceCenter
      @MobileInternetResourceCenter 2 дні тому

      We did not have clarification the 10 day cap when the announcement was made (and when this video was filmed), but in the accompanying news story we did confirm afterwards that the 10 day cap is still in place. This means that once you pay for ten Day Passes in a billing cycle, additional day passes for that line for the remainder of the billing cycle are free.

  • @rogersnyder1294
    @rogersnyder1294 3 дні тому

    I have had the T-Mobile Home Internet for several years. It works quite well at the house, which IS in an approved area. I also bring it with me while I travel in the RV. It has worked almost everywhere we have been but usually at lower speed. If T-Mobile notifies me that I can no longer do this I plan to cancel my service and switch to Starlink. T-Mobile has reneged on a number of promises and raised rates when my plan was supposedly rate locked so I am not feeling good about them right now.

  • @hobomike2197
    @hobomike2197 3 дні тому

    I play a lot of online games using a mobile mifi, one from Verizon and one from T-Mobile. The main thing I struggle with is ping. Any advantage to using a router and hooking my mifi to it via Ethernet? And what router would help with the ping? Love your vids.

    • @MobileInternetResourceCenter
      @MobileInternetResourceCenter 3 дні тому

      Many things impact the actual data performance you'll get (including ping time). The form factor of your device is not much of a factor - you need to look at things like signal quality, data plan and the modem inside. Here's our guide: www.rvmobileinternet.com/performance

  • @OrangeCap27
    @OrangeCap27 3 дні тому

    Wow. But that too expensive Is this better? GlocalMe U3 Portable WiFi Device | Ultimate #travel #trending Companion! ua-cam.com/video/BBvr2bqTwXo/v-deo.html

  • @davidbourgeois856
    @davidbourgeois856 3 дні тому

    Remember that customer service will probably be a joke and often times, devices and plans are interconnected, and the fine print allows the carrier to do whatever it wants. What you signed up for can change at their whim, and often does.

  • @aztucsonman77
    @aztucsonman77 3 дні тому

    The carriers, including Google with Android will have an incentive to push asts plans on their devices because its a 50/50 split. They will all share in the profits with ASTS. Thats the idea behind the profit split model to create an incentive foe carriers to advertise and push the service.

  • @juice01
    @juice01 4 дні тому

    does it come with a sim?

  • @inspire677
    @inspire677 4 дні тому

    I would love to see something affordable for us in America. $200 hardware and $35 a month would be awesome 👍. Where I live in South Alabama we don't have any good options for internet.

  • @ronb6182
    @ronb6182 4 дні тому

    No problem just use a phone which is better and mobile hot spots. My experiment will be to tap into my phones antenna and run a short lead to an antenna. I'm using visible in a weak service area in the mountains. 73

  • @skyterdaniel5707
    @skyterdaniel5707 4 дні тому

    What is the name and model of the last router with the 4 sim slots?

    • @MobileInternetResourceCenter
      @MobileInternetResourceCenter 4 дні тому

      Here's our guide to selecting routers, with some of our current featured ones highlighted: www.rvmobileinternet.com/routers . This video wasn't filmed with the intention of profiling specific models, so many used as props may now be obsolete.

  • @MichaelWilliams80995
    @MichaelWilliams80995 5 днів тому

    Adios att. Network sucked with too many outages anyways. Att has always treated their customers like garbage

  • @79Rybred
    @79Rybred 5 днів тому

    My cell booster was 500 bucks. Id be all over this if true..

  • @IndigoStar80
    @IndigoStar80 6 днів тому

    Hi any more videos on this ❤ subbed

  • @backacheache
    @backacheache 6 днів тому

    I had hoped it would be able to give an answer to people fed up with expensive wifi on cruise ships, guess not :-(

  • @uromvictor
    @uromvictor 6 днів тому

    Because they dont earn in dollars there. What wrong with you guys in the US.

  • @verlex
    @verlex 6 днів тому

    You don't need to buy one

  • @mksarav75
    @mksarav75 6 днів тому

    I would like to see a speed test done to see how fast it is in practise.

    • @MobileInternetResourceCenter
      @MobileInternetResourceCenter 6 днів тому

      There are too many things that impact cellular data performance that would make that not a useful piece of information. www.rvmobileinternet.com/performance. It's better to understand modem technology and what the capabilities are.

  • @LaughterOnWater
    @LaughterOnWater 6 днів тому

    Not Costa Rica? What’s up with that?

  • @cubanmama4564
    @cubanmama4564 7 днів тому

    What a great video! I LOVE both Mobile Must Have and MIRC. I purchased my hardware from MMH and been a member to MIRC for years. Both have been instrumental in getting my 1963 Silver Streak restored travel trailer road ready (I work online) with cellular and Starlink access. Now both are helping me set up a home system so I can cut the cable. Many thanks to both!

  • @bigvitojr
    @bigvitojr 7 днів тому

    Guatemala is Q300 or $40

  • @USMC6976
    @USMC6976 7 днів тому

    The pricing disparity is why I will hold out spending more on Starlink. Another 6 months - 12 months, Fiber optic will show up at my house. Starlink going to lose customers here. They need to do better on pricing.

  • @specialkonacid6574
    @specialkonacid6574 7 днів тому

    Pay up. Elon needs the cash

  • @suloget
    @suloget 7 днів тому

    I think it was on "Adam Ruins Everything" that I heard that internet in other countries is faster and cheaper. So simply, competition? The only reason I am interested in Starlink is because I can only get slow, unreliable, overpriced service where I live in Maine.

  • @bcloetta
    @bcloetta 7 днів тому

    Would spend the money IF monthly pricing included unlimited data and/or a pause feature.

  • @romaleevanhoosier4319
    @romaleevanhoosier4319 7 днів тому

    Thanks so much for keeping us updated! Always pertinent info!

  • @jaydekeyser
    @jaydekeyser 7 днів тому

    The object is to get everyone connected globally, we are subsidizing these mini's. Broadband internet means educated third world countries, soon to be first world.

  • @RagingDork
    @RagingDork 7 днів тому

    Cool I need this for my dashcam. Blackvue's lowest is 10.99 for 1gb 😑

  • @darrinjones3736
    @darrinjones3736 8 днів тому

    Mobile cell and data service is usually 1/10th the price of US and Canada in 3rd world countries. So, Starlink is much more fair.

  • @dirtyoar874
    @dirtyoar874 8 днів тому

    I got the offer today but the cost for hardware is $599.00.

  • @SeattleLifeguard
    @SeattleLifeguard 8 днів тому

    Please talk about performance on a (moving) boat.

    • @MobileInternetResourceCenter
      @MobileInternetResourceCenter 8 днів тому

      Considering Starlink Mini has not currently available in the US to nomads without adding it on to a residential service, it's not something we can even order.. let alone test.

  • @BlueCatMediaGroupInc
    @BlueCatMediaGroupInc 8 днів тому

    Excellent content and information, and thank you for sharing your connectivity options. As a part-timer, I'm always looking for better options than my current setup. Hi Jen.

  • @tterrii821
    @tterrii821 8 днів тому

    I ordered the Starlink Mini and will try it at our remote off grid cabin in Canada after it arrives.

  • @rodnocker505
    @rodnocker505 8 днів тому

    Does anyone know how good the streaming is with the hotspot in rural areas?

  • @marshad.9149
    @marshad.9149 8 днів тому

    Thanks for keeping us abreast of the latest developments!

  • @marshad.9149
    @marshad.9149 8 днів тому

    I would totally purchase this mini if was available. I need it for work.

  • @marshad.9149
    @marshad.9149 8 днів тому

    I would totally purchase this mini if was available. I need it for work.

  • @kc0isw
    @kc0isw 8 днів тому

    Any information on this vs the surecall max

    • @MobileInternetResourceCenter
      @MobileInternetResourceCenter 8 днів тому

      You can access our overviews of all of SureCall's mobile boosters in our Gear Center:www.rvmobileinternet.com/gear/mobile-cellular-boosters/?fwp_status=current&fwp_mobile_cellular_booster_brand=surecall

  • @TheWolfHowling
    @TheWolfHowling 8 днів тому

    IMO, It's a wasted opportunity that Starlink Mini is primarily envisioned to be AC powered. If Mini is intended to be used by people Backpacking, Hiking, maybe Off-Roading or otherwise going off-gird with limited access to AC Power, it would have been better to be directly USB-C powered rather then requiring a special adapter cable for a DC Barrel. Also, why does it need a 100W (20V5A) USB-PD supply if the Dish only consumes under 30W? Possibly it's to allow to the potential usage of the snow melting heater. but if that feature can be disable, could a user get away with using lower wattage USB-PD such as 60W (20V3A)?

    • @MobileInternetResourceCenter
      @MobileInternetResourceCenter 8 днів тому

      The USB-C connector is not sufficiently secure and waterproof for permanent outdoor installation. That is why the barrel connector is needed.

  • @pearlrival3124
    @pearlrival3124 8 днів тому

    That’s what discourages me. The cost is higher than my jetpack. If they can get that data rate 100gb at 30$ they got a new customer.

  • @Zarniwooper
    @Zarniwooper 8 днів тому

    Holy shit. 100mbit is 0€ where I live and 600 mbit for 19,95€, always unlimited.

  • @box420
    @box420 8 днів тому

    This is dumb this mini dish would be perfect for camping and what not but just cant get behind the 50gig/30$ plan with a 499 buy in. That way to much

  • @busterhoodstar6598
    @busterhoodstar6598 8 днів тому

    I'm already paying $150 for Starlink residential with travel. This Mini is a gimmick. 50GB of data? GTFOH

    • @SPDLTD
      @SPDLTD 8 днів тому

      This product is not designed for you since you already have a full fledged mobile plan, I pay 120 a month for a fixed residential plan, so with the extra $30 i now pay the same as you but have 2 dishes, so i can leave my residential at home and also have a mobile unit to take with me when i am remote or traveling once or twice a month.

    • @busterhoodstar6598
      @busterhoodstar6598 7 днів тому

      @SPDLTD this product is designed for desperate fools. 50GB will be used in less than 60 minutes. 😅

    • @SPDLTD
      @SPDLTD 7 днів тому

      @@busterhoodstar6598 No this product is designed for people that actually leave their mom's basement and get out into rural parts of the country where there is no service

  • @alexpinegar2671
    @alexpinegar2671 8 днів тому

    My phones plan includes hotspot, it always worked until 5 months ago and now it has not worked since. I've spent hours and hours on the phone to fix the issue and they have not be able to fix the issue and have up. So I bought a hotspot from them th Moxie 5G, I bought the $50 plan and it's the same as my phone nothing ever connects my friends phone and tablet and mine and nothing is able to connect. I've spent over 2 hours on the phone and same as my phone they say "Were unable to fix the issue we see happening and cannot help you." USELESS COMPANY, USELESS PRODUCTS AND USELESS TECH SUPPORT. DO NOT BUY!